Privacy Policy
Last updated: April, 2026
We know privacy policies aren't anyone's favourite read. So we've kept this one as clear and human as possible. We're a small brand and we take how we handle your information seriously - here's exactly what we do and why.
What information we collect
When you visit our website, we may automatically collect technical information including your browser type, IP address, time zone, and cookie data.
When you place an order, we collect what's needed to process and deliver it:
- Your name
- Billing and shipping address
- Email address and phone number
- Payment information - processed securely via third-party providers; we never store your card details directly
How we use your information
We use your information only for what's necessary to run our business and serve you well:
Processing and fulfilling your orders
- Sending order confirmations and shipping updates
- Responding to your questions or support requests
- Improving our website and shopping experience
- Preventing fraud and keeping our site secure
- Sending promotional emails - only if you've opted in, and you can unsubscribe any time
Who we share your information with
We only share your information with trusted third-party providers who help us operate our website and fulfil your orders - such as payment processors, shipping partners, and analytics tools. These partners are required to handle your data securely and in line with applicable laws.
We do not sell, rent, or trade your personal information. Ever.
Cookies, security & how we protect your data
We use cookies to help our website function properly, understand how visitors use it, and personalise your experience. You can manage or disable cookies through your browser settings at any time - though some features may not work as intended if you do.
We follow industry-standard practices to keep your personal information secure - protecting it from unauthorised access, misuse, or loss. While no method of transmission over the internet is 100% secure, we take every reasonable precaution to safeguard your data.
Your rights
Depending on your location, you may have the right to access, correct, or request deletion of the personal information we hold about you, and to opt out of marketing communications at any time.
To exercise any of these rights, simply get in touch at hello@rootedbites.us and we'll take care of it promptly.
Updates to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated date at the top.
Questions?
If you have any questions about this policy or how we handle your information, we'd love to hear from you. Reach us at hello@rootedbites.us there's always a real person on the other end.